Hello.
How can we help you?

After your service request has been dealt with, you will receive an email or a text with some questions. It would really help us if you could answer them. These are questions are to let us know your opinion on reporting the problem, the response you received and how the issue was resolved.

The company that does this review for Rosengård fastigheter is called AktivBo. If you have any questions or comments about the questionnaire, please contact AktivBo by phone at 08-233985 or email info@aktivbo.se.

Many thanks in advance for helping us to keep making things better.

This year all residents will receive a questionnaire. Questionnaires will be sent out from January to December. This means you might not receive the questionnaire at the same time as your neighbours.

We also want to inform you that this questionnaire will only be sent digitally – by text or email. A digital questionnaire has two important advantages:

1. It uses less paper, which is better for the environment.
2. Residents can choose between Swedish and 22 other languages to answer the questions.

We would really appreciate it if you could take the time to answer some questions. This helps us to know what to focus on so we can improve things even more.

Please do not hesitate to get in touch. Let us know as soon as possible you if are not sure whether we have your email or mobile number registered in our system.

This year we are inviting you to several smaller garden gatherings in the neighbourhood instead of one large residents meeting. All residents will have the opportunity to meet caretakers, cleaners and other Rosengård fastigheter staff. Take the chance to talk to them and ask questions about your building and the issues that are important for you.

The gatherings will take place between 3pm and 5pm. Invitations will be posted in your stairwell about a week in advance.

There will be activities for children, as well as crafts, sports and competitions. We will also provide a barbecue and coffee.

Rosengård fastigheter and Hyresgästföreningen (Sweden’s union of tenants) have concluded the rent increase negotiation. We have agreed upon a two year deal, which means there will be a rent increase of 5,3 percent from February 1st 2024 and rent increase of 4,9 percent from January 1st 2025.

The new rent is payable from February 1st 2024 and the March payment notice will include the new rental payment. The payment of the rent increase for February will be paid retroactively between March and April.

Rosengård fastigheter is legally required to measure radon levels in its properties every ten years. In apartment blocks, some apartments are selected to be measured over a period of two months to assess the general radon levels in the properties. Therefore we will only be contacting some of our residents (either in the evening or at the weekend) to book an appointment for this.

If you would like to know more about radon and why it needs to be measured – click here to go the website of the Swedish Radiation Safety Authority. Please also ask our employees any questions you have when they contact you to book an appointment.