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News from your neighbourhood
From April 2025 onwards rental invoices will no longer be sent by post. Instead you will be able to access Mina sidor (My pages, in Swedish) on our website. The easiest way to log in is via BankID.
We recommend that you change your payment method to direct debit or e-invoice as soon as possible
Please note. Remember that the leaseholder and the bank account holder must be the same person. Payment by direct debit/e-invoice begins on the first month of the next quarter: January, January, April, July or October. This is because we send out rental invoices (for three months) once per quarter.
After your service request has been dealt with, you will receive an email or a text with some questions. It would really help us if you could answer them. These are questions are to let us know your opinion on reporting the problem, the response you received and how the issue was resolved.
The company that does this review for Rosengård fastigheter is called AktivBo. If you have any questions or comments about the questionnaire, please contact AktivBo by phone at 08-233985 or email info@aktivbo.se.
Many thanks in advance for helping us to keep making things better.
This year all residents will receive a questionnaire. Questionnaires will be sent out from January to December. This means you might not receive the questionnaire at the same time as your neighbours.
We also want to inform you that this questionnaire will only be sent digitally – by text or email. A digital questionnaire has two important advantages:
- It uses less paper, which is better for the environment.
- Residents can choose between Swedish and 22 other languages to answer the questions.
We would really appreciate it if you could take the time to answer some questions. This helps us to know what to focus on so we can improve things even more.
Please do not hesitate to get in touch. Let us know as soon as possible you if are not sure whether we have your email or mobile number registered in our system.
Annual report 2023
This is our story (in Swedish) - annual report 2023. Enjoy the read!
Local social club
The Örtagården social centre is available to groups that organise activities for our tenants. Organisations that will host events there this year include NyföretagarCentrum Öresund, Yalla lotsarna and Rädda Barnen. Do you want information about the social centre? Get in touch!
Email usWinner of Kundkristallen
Rosengård Fastigheter won Kundkristallen 2023, in the category “Biggest improvement in service index for 1,000-3,999 apartments”.
We would like to thank everyone who answered the spring tenants’ survey. Your feedback is what made our win possible.
Read more (in Swedish)