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Rosengård fastigheter have, once again, been nominated for the Kundkristallen prize 2025 for the category of “greatest increase in the service index 1000–3999 for apartments”.
Many thanks to all tenants who filled out the tenant survey last year – your answers made the nomination possible. The nomination shows that the excellent work our employees do every day is appreciated.

The Kundkristallen prize is awarded by AktivBo, a market research company that carries out client surveys for private and public property companies, and awards prizes for service and quality in several different categories. The winners will be announced on February 6th.

This year all residents will receive a questionnaire. AktivBo will send out the questionnaires from January to December. This means you might not receive the questionnaire at the same time as your neighbours. You can choose between Swedish and 22 other languages to answer the questions.

We also want to inform you that this questionnaire will only be sent digitally – by text or email. Let us know as soon as possible you if are not sure whether we have your email or mobile number registered in our system.

We would really appreciate it if you could take the time to answer some questions. This helps us to know what to focus on so we can improve things even more.

Rosengård fastigheter and Hyresgästföreningen (Sweden’s union of tenants) have concluded the rent increase negotiation. The rent increase will be 4,9 percent from January 1st 2025.

The payment notice will include the new rental payment. 

From April 2025 onwards rental invoices will no longer be sent by post. Instead you will be able to access Mina sidor (My pages, in Swedish) on our website. The easiest way to log in is via BankID.

We recommend that you change your payment method to direct debit or e-invoice as soon as possible

Please note. Remember that the leaseholder and the bank account holder must be the same person. Payment by direct debit/e-invoice begins on the first month of the next quarter: January, January, April, July or October. This is because we send out rental invoices (for three months) once per quarter.

After your service request has been dealt with, you will receive an email or a text with some questions. It would really help us if you could answer them. These are questions are to let us know your opinion on reporting the problem, the response you received and how the issue was resolved.

The company that does this review for Rosengård fastigheter is called AktivBo. If you have any questions or comments about the questionnaire, please contact AktivBo by phone at 08-233985 or email info@aktivbo.se.

Many thanks in advance for helping us to keep making things better.